Joe Harvey is the Head of New Business Development for leading concessionaire Tourvest Inflight Retail Services. Previously he headed up the global crew engagement programme, which is based around influencing change and customer service.

Joe took on the challenge of leading the new global business development and corporate marketing strategy of the company in May 2014, as Tourvest IRS expands into new global travel markets focusing on its ‘direct to passenger’ strategy, developing buy on board and duty free programmes for airlines.

Joe has over 11 years’ experience within the inflight retail industry, including a seven-year spell within the team that successfully developed the Aer Lingus inflight retail business. With a background in hotel management, he also holds a Masters degree in Tourism Management.

With its headquarters in South Africa, Tourvest is the exclusive inflight duty free service provider to British Airways, South African Airways, Kenya Airways, SA Airlink and TAAG.