Rachael Green began her career in 1988 with UK food retailing giant, J Sainsbury, where she quickly found her calling in Training and became the Regional Training Manager for the group. She joined the head office of the Co-Operative Retail Services Group in 1997 where she was responsible for Management Development across the company. She later moved to Coca-Cola and Schweppes as Regional Training Manager.

Rachael moved to the Middle East and joined the HR Department of Dubai Duty Free in 2000 as Training Manager. In 2001 she was appointed Recruitment and Employee Development Manager.

During her time with the airport retailer, Rachael has been responsible for the set up of the training department and the implementation of several company-wide training and development programmes including Cultural Diversity, Selling Skills, Service and Leadership skills. She has also been involved with a number of other HR initiatives concerning employee engagement, performance management, elearning and coaching.

She has also overseen and driven the recruitment of thousands of shopfloor and back office employees, ensuring that the staff strengths are in line with Dubai Duty Free’s growth and expansion plans.

Dubai Duty Free currently employs 4,000 staff, representing 46 different nationalities.