Nomusa Khumalo currently holds the position of Chief Customer Officer for Africa and the Middle East at Tourvest. With a strong background in information technology and project management spanning fifteen years, she specializes in systems and business analysis. In the travel and tourism sector, she is dedicated to enhancing customer engagement in Africa and the Middle East. Her strategic focus is to drive growth in these markets by prioritizing a customer-centric approach and introducing innovative retail products, catering, and technical solutions to elevate the customer experience and bring value to airline partners.