The fall in oil prices has helped many airlines return to profitability, but the aviation markets remains fragile, as shown by the difficulties faced by airlines such as South African Airways and Alitalia. What is the outlook for the airline industry in the Middle East and Africa? And what role can inflight retail play in ensuring a positive experience for passengers? Exploring these and other questions will be Inflight Sales Group Europe President Karen Durban-Villeval and African aviation consultant and former CEO of SA Express Airways Inati Ntshanga .
