An exploration of the current issues facing the inflight market, including the following topics:
• Using new technology to better engage travellers
• “Big data” and the potential for more targeted promotional initiatives
• Product range
• Communication of the offer
• Crew incentivisation
Speakers at the workshop will include Tourvest Inflight Retail Services Head of New Business Development Joe Harvey; Qatar Airways Inflight Operations Manager Eoin Martin Cox and Marketing & Commercial Director, Dutyfly Solutions Baptiste Duguit.
Please note: workshops A&B run simultaneously
